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Product Support Technician: Compressor Techniques - Atlas Copco

Job description

PRODUCT SUPPORT TECHNICIAN: COMPRESSOR TECHNIQUES

Job description

  • Preventative Maintenance and Repairs (85%) – Perform routine, preventative maintenance and repairs on Compressors.
  • Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule
  • and scope). Perform diagnostics on malfunctioning products, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Test and document the proper operating parameters prior to and following
  • preventative maintenance and repairs. Provide walk-through evaluations, and basic system assessments.
  • Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
  • Develop rapport with customers through effective communication, interpersonal skills, and professionalism
  • Serve as an ambassador for the company
  • Train and assist other Service Technicians as requested
  • Provide technical support to other departments and personnel as required
  • Promote and practice proper safety procedures and correct use of personal protective equipment (PPE) at all times
  • Maintain a professional image at all times through appearance and personal actions
  • Maintain positive company brand through appropriate attention to the appearance of the company vehicle
  • Properly store and manage inventory levels and accuracy, to provide quick customer repairs (one visit)
  • Recordkeeping and Documentation (10%) - Complete Job Reports, Time Sheets, Expense Reports turned in monthly (minimum), and other job-related paperwork as required.
  • Warranty Part Returns (5%) – Return parts replaced under warranty as requested by Technical Support, Quality or Service
  • Management.
  • Perform additional assignments as required

Requirements

Experience requirements
3-5 years of technical field service experience maintaining and repairing Compressors and Generators. Demonstrated expertise in the maintenance, overhaul and repair of a wide variety of compressed air or equipment. Strong mechanical and electrical

Knowledge

  • Vast knowledge of Atlas Copco stationary Compressors like GA,ZT,LE
  • Must be familiar with Microsoft Office, including Word and Excel
  • Solid understanding of mechanical and electrical components
  • Extensive overnight travel may be required on short notice
  • Available for 24-hour emergency calls

Educational requirements
Diploma in mechanical Engineering, or equivalent experience

Personality requirements
Self-Directed; Positive Attitude; Team Player; Organized; Excellent Interpersonal Skills; Excellent Communication Skills (verbal/written); Positive Attitude and Service oriented; Analytical Skills; Flexible to Change; Trustworthy; Honest; Responsible

Closing date and application instructions

Closing Date: 28 February 2017. Applications and detailed CVs may be forwarded to: bwahr.recruitment@bw.atlascopco.com.

Location

Gaborone

Company

The Sunday Standard

Publication date

13.02.2017

Publication end date

01.03.2017

Other details
Match criteria
Location
  • Gaborone
Education level
  • Diploma
Industry
  • Mining
Jobs
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