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CareerPool

Administrator – IRC129437 (3-months Fixed Term Contract)

Education and Experience:

  • Appropriate Diploma in Business
  • 2 years relevant experience in an administrative area

Overview

The role of an Administrator is to provide efficient and effective administration support to ensure the smooth running of a functional area

The successful incumbent(s) will be responsible for:

  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
  • Manage costs / expenses within approved budget to achieve cost efficiencies
  • Maintain control over the flow of original documents, adhering to laid down procedures.
  • Efficiently and timeously resolve queries relating to the flow of documentation.
  • Assume accountability for the accurate record keeping and filling of documents in the team, ensuring that an accurate electronic tracking process is maintained.
  • Provide training to other team members when necessary
  • Maintain quality assurance of the document held by the team.
  • Attend to the logging in and out of documents
  • Maintain customer files in appropriate order.
  • Comply with governance in terms of legislative and audit requirements
  • Resolve all customer queries efficiently and within agreed timelines.

Competencies

  • Precise, systematic and rule-oriented in gathering, reviewing and evaluating data from a variety of perspectives; includes the ability to work with precision and highlight inaccuracies and inconsistencies in detailed information
  • Puts people at ease and builds sound relationships based on mutual trust and openness
  • Motivated to ensure the highest standards of quality and productivity are consistently maintained
  • Plans and manages own output, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames
  • Achieves results by following rules and procedures
  • Listens attentively, presents information in a clear manner and responds appropriately to the verbal and written communication of others; includes the ability to regulate delivery in response to the needs of the target

Closing date and application instructions

Interested applicants are requested to click on APPLY below and upload their curriculum Vitae’s (CV’s) no later than 28th June 2017.

Location

Gaborone

Company

First National Bank Botswana

Publication date

21.06.2017

Publication end date

28.06.2017

Other details
Match criteria
Location
  • Gaborone
Education level
  • Diploma
Industry
  • Business services
  • Banking
  • Administration
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