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CareerPool

Client Relations Assistant X 2 (3 Month Fixed Contract)

Job description

Reporting directly to the Client Support Coordinator, the incumbent will be required to: Receive and resolve queries and inquiries from Service Providers, Scheme members and Stakeholders; issue confirmations and authorizations for medical procedures in accordance with scheme rules and benefit limits.

Duties

  • Assess, resolves queries and provide feedback to medical aid scheme members and service providers within set turnaround times.
  • Prepares requests for expedited claims processing and payments
  • Prepares and submits motivations for escalated medical requests and services for Management consideration and approval

Requirements

Qualification

  • A Health Related Diploma

Experience

  • At least (2) years’ experience in a business / health environment

Closing date and application instructions

Only applicants who meet the above requirements need apply giving details of qualifications and experience, and names of at least two referees. Certified copies of relevant certificates and a detailed CV must accompany applications addressed to:

The Human Capital Specialist

Associated Fund Administrators Botswana

P O Box 1212

GABORONE

All applications accompanied by cover letter, curriculum vitae with names of at least two (2) referees and certified copies of relevant certificates should be e-mailed to recruitment@afa.co.bw

Closing Date

Monday 11th October 2021, 17:00

Location

Gaborone

Company

Associated Fund Administrators (AFA)

Publication date

05.10.2021

Publication end date

04.12.2021

Other details
Match criteria
Location
  • Gaborone
Education level
  • Diploma
Industry
  • Administration
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