Process Improvement Specialist – Short term consultancy

Job description

Reporting under the Strategy and Transformation Manager, the Consultant/Contractor will be appointed based on a six (6) months fixed term contract. The incumbent will serve to evaluate the Bank’s existing processes and identify ways to make them more efficient as well as:

  • provide an organisation-wide view and report on the end to end processes
  • identify gaps and inefficiencies e.g. double handling of data, duplicate processes
  • identify potential areas for streamlining processes and automation as well as make recommendations on relevant automation solutions/products,
  • examine which processes are not required or are not producing what they should
  • map and document any new processes or changes to existing processes
  • provide thorough instructions for successful implementation of process changes,
  • and facilitate process testing, acceptance, and signoff.


  • A bachelor’s degree in Process Engineering / process management related discipline, or any other related business field coupled with a relevant professional certification in process management.
  • At least Eight (8) years’ post graduate experience in process design & engineering, and knowledge of the use of computer programs of process simulation packages. Prior relevant experience in banking environment will be an added advantage.


  • Teamwork
  • Excellence
  • Accountability
  • Customer Orientation
  • Strategic Orientation
  • Leadership
  • Influence & Impact
  • Results Focus
  • Communication
  • Business Acumen

Closing date and application instructions





Publication date


Publication end date


Other details
Match criteria
Education level
  • Bachelors Degree
  • Advice/consultancy/interim management
Facebook Twitter LinkedIN Google Plus Share